CMC Magazine / February 1, 1996
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The Reality of Technology Diminishing CommunicationMuch so-called communication technology actually diminishes communication. I defend this claim by giving examples of the rhetoric surrounding the social and political changes associated with advanced computer/communication technology and then explain why these consequences are better framed when communication technologies are understood as constituting publics. I use communication technology in the banking industry as an example and use the term "public" as an analytic lens to identify threats to meaningful public dialogue.
It is useful to consider the
Internet, interactive cable television, community freenets, email
discussion lists, and similar socio-technical systems as
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