CMC Magazine December 1, 1995 / Page 4
The Vision of an Accomplished Webmaster
An Interview
with The New York Times' New Content Development Editor
Elizabeth Osder
by Chris Lapham
(laphac@rpi.edu)
Elizabeth Osder's development steps:
- Concept definition: Ideally you bring in as many people (designer, researcher, writer, programmers, etc.) as you can for an initial creative meeting.
This is the brainstorming session where you let the reigns
go and dream up the ideas as a team. No ownership, the best creative efforts
are collaborative efforts. To this day, I don't remember who first
said the sentence "The Yuckiest Site on the Internet," but I'll never forget the meeting!
- Research and information gathering: Once you get the concept you
have to be diligent and gather all the information in support of your idea.
It's essential to know what else is on the Net, to identify all your
potential content sources. You can't rely on links. Study your archives,
read, research, and get ready to tell a story. A site is nothing without
content.
- Editorial Direction: Once you've thoroughly researched a topic you
have to create sections and topic areas and make them relate in
intelligent ways. We gathered an enormous amount of facts and data for
Yucky. Then it was time to organize them and explain the wonderful world
of cockroaches. What I came up with were four central galleries and then
smaller supplemental categories. The main galleries were based on the
factual data the scientist wanted to convey: Ecology and
behavior became "A Day in the Life of
Rodney Roach." Cockroach biology became "The Inside Story,"
and 5000 species,
"Around the World with a Roach."
- Story boarding/site map: After you gather and define your content
you should storyboard all the sites pages. This is where you think through links,
functions like search and forums, and define the content and
navigation on each page. Never underestimate the value of clear concise
navigation. Navigation is an integral part of a site's narrative. My goal
is to encourage the user to navigate the site and to interact: users
should never be more then two clicks away from another section or the ability
to search, sound-off in a forum, or go to the home page.
- Copy and design: Once the sites contents are defined a copywriter
can bring a consistent voice to the piece and the designer can create a
graphical look and feel for the site. I'm very hands-on about organization
and the message I want conveyed,
but I love to give designers the freedom
to invent how it's displayed. On Yucky, I wasn't happy with the quality
of our roach photographs so the designer caught a roach in the stairwell,
scanned it in and created our lead art.
- HTML Markup: After final copy and design approval a production person
writes any outstanding pages, brings all the elements together, and
cleans up the HTML by adding image sizes, ALT -Tags, etc.
- Programming: On most simple sites once you have final HTML, a programmer
can makes your forums, forms and automated tasks functional. If
a site has major programming tasks you need to get a programmer involved
early. For instance, our weather site required hours of programming times
and tests on our weather datafeed. That was not a site to bring in the
programmer at the last step. It's surprising how little time it takes a
good programmer to set up the basic interactive elements of search, forums,
and forms.
Link to interview